No Games. No Small Print. No "Handling Fees". FREE SHIPPING for all orders over $97 - including office furniture (dock to dock)!
If your order is over is $97 or more it ships for free. If your order is under $97 there is a small charge of $7.95.
Included in our Free Shipping over $97 is furniture and major office equipment. This is for "dock to dock" deliveries. If you do not have a dock, or if your order requires a lift gate or inside delivery, extra charges may apply. It's always best to contact us before order major purchases if you do not have a dock so we can determine if extra charges will apply. You can contact us at 1-866-568-0524 or by email at customerservice@ibuyofficesupply.com. Be sure to have the item number(s), the quantity and your delivery situation when calling or emailing.
Where do we ship to?
We ship to the lower 48 United States.
Where do we NOT ship to?
We do not ship to Alaska, Hawaii, Guam, Puerto Rico, APO/FPO addresses. We cannot ship to PO Boxes. Orders placed with PO Boxes as the Delivery Address will be delay as we attempt to contact you for a street address.
When will my order arrive?
In most cases your order will arrive within 24-72 hours. This is true for most basic office supplies. Because we ship from over 50 warehouses across the United States we can almost always get your product to you quickly. This, however, is not a guarantee of delivery within that time frame as occasionally a local warehouse may be out of stock and we need to ship from a warehouse a little further away.
Some products ship direct from the manufacturer and will take additional time. Some of those include:
Each of these manufacturers have their own shipping times but in most cases they ship within 3-5 days of receipt of the order. Please allow 7-10 days for delivery.How do we ship our orders?
When you see a UPS logo on a product page you'll know it's shipping via United Parcel Service. All others ship via common carrier.
Payment complications can include: different shipping and billing addresses, billing information inconsistent with what's on the credit card record, and orders that can't be verified by phone. Orders placed during non-business hours such as evenings, weekends, and holidays are normally processed and shipped on the next business day. Please note, overnight delivery is not guaranteed, is not available in all areas, and may be delayed due to inclement weather, stock availability or products unable to be shipped via UPS.
Common Carrier Deliveries to Home Addresses:
Inside deliveries via common carrrier are not available to residential or home office addresses. Drivers will bring your delivery to the rear of the truck but it is your responsibility from that point forward. We can arrange for inside delivery and/or assembly in some areas for an additional charge. If you’d like more information about these services contact us at (866) 568-0524 or via email at customerservice@ibuyofficesupply.com. In your email please include the items you are interested in purchasing, by manufacturer part number, quantities, and the situation we’ll be delivering into.
Common Carrier deliveries cannot be scheduled for a specific time. We can request that the delivery company call you before delivery. Someone must be available during normal weekday business hours (generally 8 am to 5 pm) to accept and sign for the delivery as a signature is required.
IMPORTANT NOTICES:
Home deliveries are not available in some rural areas of the United States. If this is the case with your order we will contact you.